About the book
We are all faced with empty conversations. Often at work or with friends, we recall the last gossip, instead of talking on really important topics. Even alone with ourselves, we are not always ready to speak frankly and admit our problems.
Paradoxically, the art of a simple conversation is not taught at universities and at MBA courses, although our relations with others depend on everyday conversations. Surface communication leads to superficial relations. Unwillingness to discuss important, but acute problems leads to compromises, from which it is a stone’s throw to disappointment and depression.
Susan Scott, an expert in the field of communication, shows how to make everyday communication honest and constructive at work and at home.
After reading this book, you will find out:
how to overcome barriers that interfere with constructive communication;
how to bring your communication with colleagues, friends and family members to a qualitatively different level;
How to become more understandable and clearly denunciation …
Author
Scott Susan
Editor
Krasovskaya Maria
Translator
Kalinin Alexander
Publisher
Mann, Ivanov and Ferber, 2014
Genre
Psychology of communication. Social skills
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