In this training manual, written in accordance with the requirements of the Federal State Educational Standard, all necessary issues and problems necessary for study within the framework of the discipline of the same name are considered. The book is available and in a fascinating form reveals the foundations of the culture of speech, the features of its written and oral forms, the specifics of speech styles. The role of business communication in human life, its main characteristics, forms and individual differences are considered. The issues of ethics and conflicts in business communication are covered in detail. The features of the technology of organizing business communication and its documentation support are revealed, as well as valuable practical recommendations to achieve success in business relations.
From other books of this kind, this publication favorably distinguishes a number of features related to the organization and presentation of the material. All material is presented in the form of schemes and tables accompanied by comments. Therefore, it is easily absorbed and quickly remembered. Each …
Author
Rudenko Andrey Mikhailovich
Editor
Borovikov A.A.
Publisher
Phoenix, 2015
Series
Higher education
Genre
Business psychology. Business Etiket
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